Mandate Systems Business Update

June 2020

 

Due to the recent events surrounding Coronavirus (Covid-19) Mandate Systems would like to assure all our customers that we have been actively monitoring the situation day by day and will continue to do so.

Our company motto, “Think Safety First”, is now more of a priority than ever and the safety of our customers and staff is paramount. 

As we are now slowly returning to “business as usual”, we would like to take this opportunity to provide a company update and to thank all customers for their cooperation and understanding over the last few weeks.

The Office Team

In accordance with recent government guidelines select members of the team are working from our office, while others continue to work remotely, helping to maintain social distancing. Regardless of location, it is business as usual; the team are here to assist with any enquiry and are on hand to answer any questions that you may have regarding your pressure system and the Pressure System Safety Regulations. We continue to provide the same high level of service that our customers have come to expect. Please call on 01274 691091 between 08.30am – 4.30pm, or email info@mandatesystems.com for any enquiries, as always we are more than happy to help.

The Engineering Department  

We are now undertaking site visits and adhering to all governmental advice, in order to keep our customers and our engineering team as safe as possible. Every precaution will be taken to minimise risk, and site visits will be as contactless as possible. If you have knowledge of any potential risk of an engineer’s visit to your site, please contact Sarah On 01274 691091 or email Sarah@mandatesystems.com, and she will discuss and make alternative arrangements, where required. 

Site Visits

Due to the backlog caused by the recent events, we are now fully booked for site visits in June and July and are currently booking into August. With this in mind, we would ask all customers to please ensure as a priority that orders have been placed, as dates for site visits can only be allocated once an order is on the system. If your examinations go beyond the allowed expiry period, we will assess the risks of extending your examination period and in some cases you will be required to request a postponement notice from the Health and Safety Executive. To place your order or to discuss a new or existing order, please contact Louise or Kath on 01274 691091 or email Louise@mandatesystems.com or Kath@mandatesystems.com 

PressureSafe & On-Site Engineer Training 

All PressureSafe on-site training has been postponed up to this point and will continue for the short term. 

We are very excited to announce that we are currently working on developing an online PressureSafe training course so that we can continue to provide this support. The aim is to have the course available in September and places will be prioritised with companies that were previously booked in.  For any new training enquiries or to discuss booking a slot on the online format, please contact Louise on 01274 691091 opt 1 or Louise@mandatesystems.com 

Accounts

We continue to kindly ask for BACS payments until further notice. Should a cheque have been sent prior to this there may be a delay on banking. Please send all remittances via email to julie@mandatesystems.com to keep your account as up to date as possible. 

Finally, from all the Mandate Team, we would like to thank everyone for their cooperation during this time and wish to all of our customers, old and new, that you remain safe and well. Working together, we will get through this #ThinkSafetyFirst

Please follow our social media feeds for more updates:

Facebook – @mandatesystems / @pressuresafe

Twitter – @mandatesystems