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Mandate Systems Business Update

 

Due to the recent events surrounding Coronavirus (Covid-19) Mandate Systems would like to assure all our customers that we are actively monitoring the situation day by day. 

With our company motto, Think Safety First, we are preparing for the changes due to take place in the coming weeks. 

 

 

Remote Working

 

Our office team is preparing to work from home. We are in the process of setting this up and should be ready by the end of this week. By working from home we not only ensure the safety of the team, we ensure continuity for all customers, old and new, so you will have access to the same quality of service you have come to expect. Our phone system will be changing to ensure you speak with the correct department as quickly as possible. 

 

 

The Engineering Department 

 

Our aim is to continue with onsite visits, until we have been given guidelines to state otherwise. The engineering team will take every precaution to minimise risk, while carrying out their duties. We are continuing to plan and book work in, however this may change as the information from Government and Public Health England (PHE) develops. Please be prepared for last minute changes to scheduled visits and we will be mindful of your business needs, as well as ensuring the safety of your systems as well as your employees and our engineers. 

If you have knowledge of any potential risk of an engineer’s visit to your site, please contact Sarah – sarah@mandatesystems.com – and she will discuss and make alternative arrangements, where required. 

 

On-Site Engineer Training

 

All PressureSafe on-site training has been postponed and an update will be provided in four weeks time. 

 

 

Accounts

 

An email has been sent to inform accounts departments that we ask for BACS payments until further notice. Should a cheque have been sent prior to receipt of this correspondence there may be a delay on banking. All remittances must be sent via email to julie@mandatesystems.com to keep your account as up to date as possible. 

 

 

Training

 

With much deliberation we have taken the decision to postpone our training courses. As we are unaware of the sanctions that will be put in place over the next few weeks we have outlined information below.

Commencement Date:

31st March – Postponed
14th April – Announcement on 31st March
5th May – Announcement on 21st April
17th June – Announcement on 3rd June

It is our aim to proceed with as many training dates as possible, however we have to ensure safety to all delegates, as well as our team. Alternative forms of course delivery are being explored to provide a possible alternative.

I would like to thank everyone for their patience and understanding during these uncertain times. Please stay safe and well. 

 

Many thanks 

Amy Kent

 

Updates will be on our social media feeds:
Facebook – @mandatesystems / @pressuresafe
Twitter – @mandatesystems